Sheet Music Plus Returns Policy NEW! You can now return your online purchases to us for a full refund OR to any Chapters or Indigo Store for an in-store Credit Note card. Returning to chapters.indigo.ca: Chapters.indigo.ca wants you to be completely satisfied with your purchase. If you are not completely satisfied with any item, you may return it within 30 days of shipment. Please note that gift certificates and the purchase or renewal fee for reward memberships are non-refundable. All books and other products must be returned in their original condition. If your order arrives damaged, please return it immediately, following our on-line returns procedure. To obtain a replacement, you will have to place a second order. Returning Books, Video, DVDs, Music & Giftware: To process your return, please follow the steps below to obtain a return shipment label: Go to your order history . Log in with your user id (e-mail address) and password. Simply select the order that contains the items that you would like to return. Please note that we can only generate return shipment labels for items that have shipped. Click on the "request return" button on the top of the order history details page. On the "request return" page, click in the box beside the items that you want to return. A check mark will appear in the box. Please identify the quantity and condition of the items, as well as, a reason for requesting a return. Click on the "return details summary" button to obtain an estimated value of the items you want to return. The returns summary will also indicate certain items that are not returnable. After reviewing the summary, click on the "request label" button and follow the instructions that follow. Once you have printed your pre-paid return shipping label, affix it to the outside of the parcel to be returned, ensuring that the invoice is enclosed. Please note: Not all items are returnable. We reserve the right to verify return product information before issuing a return credit. We are not responsible for any damage that may occur during shipment to the items you are returning. Unless we made an error in order processing or shipping, return shipping fees will apply. For your convenience, shipping charges will be automatically deducted from your refund amount. Returning to a Chapters or Indigo Store: Chapters or Indigo will happily give you an in-store Credit Note card equal to the value of your online purchase when you: Return new books, unopened CDs, VHS tapes, DVDs and Giftware in their original condition. Present your receipt (packing slip). Return within 30 days of shipment date (on packing slip). Please note: Rare and Out of Print Books are not returnable. Shipping charges are not refundable. Limited Warranty - EXCEPT FOR THIS LIMITED PRODUCT WARRANTY, INDIGO BOOKS & MUSIC INC. MAKES NO WARRANTY, REPRESENTATION, GUARANTEE OR CONDITION RESPECTING ANY NEW PRODUCT, WHETHER EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE INCLUDING WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY, FITNESS FOR PURPOSE OR YEAR 2000 COMPLIANCE AND ANY SUCH WARRANTY, REPRESENTATION, GUARANTEE OR CONDITION IS EXCLUDED. INDIGO BOOKS & MUSIC INC.’S SOLE RESPONSIBILITY FOR WARRANTY CLAIMS IS LIMITED TO RETURN AND REFUND AS STATED ABOVE AND IN OUR RETURNS POLICY. Limitation of Liability - IN NO EVENT WILL INDIGO BOOKS & MUSIC INC. BE LIABLE TO CUSTOMER FOR ANY SPECIAL, DIRECT, INDIRECT CONSEQUENTIAL, INCIDENTAL EXEMPLARY OR PUNITIVE DAMAGES, LOSSES, INJURY, COSTS OR EXPENSES OF ANY NATURE RELATED TO ANY PRODUCT. INDIGO BOOKS & MUSIC INC.’S TOTAL LIABILITY FOR ANY CLAIMS, WHETHER IN CONTRACT, TORT, WARRANTY OR OTHERWISE SHALL BE LIMITED TO THE PRICE OF SUCH PRODUCT PLUS C$5.00 SHIPPING CHARGES. 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Books at Chapters and Chapters Bookstore Chapters Head Office Indigo Chapters Canadian Stores Chapters Discounts Chapters Langley Chapters Website Indigo Chapters Chapters Head Office Indigo Bookstore Chapters Indego Chapters Store Locations Chapters Bookstore Online www.Chapters.Indigo.ca Chapters Langley Chapters Indigo Toronto Indigo And Chapters Chapters Kelowna Chapters Indego Chapters Pointe Claire Indigo Chapters Chapters Kelowna Chapters Online Sale Chapters Discounts Chapters Langley Chapters Indigo Ca Wptelus . For more used books and discount textbooks at Chapters.Indigo online bookstore, follow this link.
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Canada - Shop Online: Indigo-Chapters Online Canadian Store for Books, Gifts, Music, Video, DVD …
Indigo Books & Music Inc. operates www.chapters.indigo.ca, a leading Canadian destination for online shoppers seeking books, videos and DVDs. Committed to providing a convenient and hassle-free e-commerce experience, chapters.indigo.ca offers a secure shopping environment, easy-to-use search tools and industry leading customer service.
In September 1999, Chapters Online became a publicly traded company, separate from Chapters Inc. Chapters Inc. (TSE:CHP), (now Indigo Books & Music Inc.) retains a majority ownership stake in Chapters Online and together the companies operate e-commerce kiosks at all Chapters stores across Canada. [ Source: www.chapters.indigo.ca ]
Books and Music at Chapters: For best prices, biggest selection and speedy delivery - Chapters Online Bookstore has it covered.
… Chapters offers one of the best online bookstores on the Internet. With bricks and mortar stores in towns and cities across Canada, Chapters is a name you can trust for great products at excellent prices - and great service too!
One of the things Chapters is most well known for is the huge range of well-priced books it stocks. It should therefore be no surprise, with the millions of books it sells, that prices are excellent, and Chapters passes on big savings from its ability to negotiate bulk-order discounts from publishers. Here are just some of the subjects that you'll find in the Chapters book section: Art, Audiobooks, Biographies, Business, Children's, Computer, Cooking, Entertainment, Family, Fiction, History, Home/Garden, Horror/Suspense, Mystery, Nonfiction, Reference, Religion, Romance, Sci-Fi, Science, Self-Help/Health, Sports, Travel, Young Adult and lots more! You can also peruse the customer reviews and editorial reviews for almost every single book title available. Search for books by ISBN, by author, by publisher or by keyword. Buying books at Chapters has never been so easy.
Shop Canadian: Books, Music, Gifts, Video and DVD from Chapters (Canada) and Amazon (Canada)
Indigo Books & Music Inc., (TSE: IDG) is a Canadian company committed to providing a service-driven, stress-free approach to satisfying the booklover.
Indigo was created in 1996 by and for booklovers, and merged with Chapters Inc. in August 2001 to become Canada’s largest books retail chain. Indigo Books & Music Inc. is committed to being Canada's most complete and trusted resource for books, music, gifts and much more. [ Source: www.chapters.indigo.ca ]
… Home Entertainment Systems, Toys, Clothes & Much More!
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