FIRST.- Please fill in the Reservation form (Solicitar reserva) with: Full name, date of birth and passport number, your full address and telephone number apartment preferences, number of persons, arrival and departure dates and any other additional information you may need.
SECOND.- We will confirm Previous availability of the apartment selected by mail. If it is not available, we will offer you other apartments available for your dates. Minimum stay 3 nights. Ask for special rates for at least one month rental.
THIRD.- Once we confirm previous availability you need to pay 10% total invoice to confirm reservation + 50€ reservation fee (bank transfer prefered). When we recive the payment we will confirm the final reservation..
FOURTH.-Payment Terms: 90% total invoice is to be payed before entrance, it is posibel to pay cash on arrival if aggred.
Breakage / Security deposit from 150 to 600 Euros depending on the apartment (payable in cash upon arrival and refundable on departure less any deductions that may be applicable).
Banking charges must be paid by applicant, and should never be deducted from payment.
All our prices are without tax.
To avoid any problem, we would thank you to send copy of the bank transfer documents to fax.
FIFTH.- Cancellation Policies.
- If the cancellation is made 30 days or more prior to the arrival date, Pisobarcelona.com will refund 70% of the total rent amount.
- If the cancellation is made between 29 and 15 days prior to arrival date, Pisobarcelona.com will refund 35% of the total rent amount.
- There will be no right to any refund if the cancellation is made 14 days or less prior to arrival date.
SIXTH.- Confirmation.
You will be asked to provide your arrival and departure times (e.g. flight time) at least 7 days before arrival to allow us to organize meeting in front of the apartment, handing over keys, etc.
SEVENTH.- How to meet in the apartment.
We will send you an e-mail with full instructions to meet at the apartment, including name and contact telephone number of the person who is going to meet you and show you around the apartment. This will be your "Welcomer".
Once you have arrived in Barcelona, you can phone your Welcomer to confirm arrival.
Your welcomer will give you the keys, show you the apartment, explain you a little bit about the area and collect the 150 / 600 Euros breakage deposit in cash and rest of total invoice payment if any.
Please arrange appointment with your Welcomer for your departure.
If you arrive out of working hours (Monday-Friday 09:00 - 19:30h; Saturday 09:00 - 14:00h), an additional fee of 30 Euros will be charged.
EIGHTH.- During your stay.
Please contact us immediately if you find anything missing or in bad condition, or if you accidentally alter or break anything, so that we can settle things satisfactorily.
If there is anything we can help you with, please contact us.
Kindly try to contact us during working hours.
NINETH.- On your departure.
Departure should be before 10am, but upon previous communication, we will try to be flexible if no other guests are checking into the apartment on the same day.
The Welcomer will arrive to check the apartment, collect the keys and give you back the breakage deposit of 150 / 600Euros, after deducting damages if any.
TENTH: Good behaviour
- Only those named at the time of the rental may use the property. The
    number of people may not exceed the number of sleeping places indicated
    for each property except in the case of children under four years old. Should
    this condition be violated, we reserve the right to ask you to vacate the
    property.
- You will find all our properties clean on arrival. You must therefore leave the
    flat in good order, at the end of the rental period. Additional cleaning charges
    may be levied against the deposit, if the flat is not left in a reasonable
    condition, as defined by the owner.
-   The person signing the booking form is responsible for the good behaviour of
    his/her party. Should anyone in the party behave in such a manner that it is
    not acceptable; the owners may ask you to leave the flat and report the
    matter to the relevant local authorities.
-   You and your party hold the property owners harmless from and against any
    and all liability arising out of, or in any way connected with your use and
    occupancy of the property, including injuries, damages or losses from fire,
theft or criminal activity. The flat owners are never liable for any of the above

Solicitar reserva  ( 669346064 mail: ac@pisobarcelona.com